Being a professional massage therapist is much more than just giving your clients relaxing massages. There are many other factors on which your client forms an opinion about the massage. If you’re a professional massage therapist, here are 15 common mistakes that you should avoid while giving massage therapy.
Lack Of Professionalism
As a professional massage therapist, you must maintain a strict standard of professionalism at your massage center. Don’t cancel appointments unless it is an emergency, and return texts and calls immediately.
Interfering With Your Treatment
If you have a client for massage treatment and are constantly interrupted, then you’re highly likely to lose business. Get yourself a receptionist who will handle all the other activities. If you don’t have one, start online booking or return calls after the massage.
Noise
Another off-putting element as a massage professional is the high degree of noise at your clinic. Your client wouldn’t be able to relax deeply with noise piercing their ears. As a massage professional ensure that your massage room is not too noisy.
Pro tip: Playing some ambient music will set the mood going.
Room For Cold Treatment
It’s hard for your patients to relax when they’re cold. As a professional massage therapist, ensure that your room is sufficiently warmed up before your client arrives. Invest in a good heated table pad and towels.
Inconvenient Table
You wouldn’t want your client to wobble when you’re giving them a massage. One of the key factors to a good massage is having a comfortable massage table. Get yourself a massage table with a comfy face cradle, hand rest, and pillows for supporting the rest of the body. Even if the massage table is costly, you shouldn’t hesitate to buy it. Trust us, it’ll be worth it.
Office/Equipment in Poor Condition
The state of your office reflects the standard of care you expend on your work. Having a dirty office will never work out in your favour. Regularly replace old equipment and worn-out towels. Make it a habit to clean your office daily.
Unnecessary Talking
All patients are not equal; some may converse, while others may not. Always let the patients lead. Engage in conversations only if they want to and don’t worry too much about having silence, it helps in deeper relaxation.
Not Meeting Promises or Advertisements
There is nothing more detrimental to your business than going away from your promises and advertisements. Don’t feel any shame for not knowing 1000 massages, however, you must deliver the ones you do know effectively and efficiently.
Untrue Experience Claims
Reaching the status of a professional massage therapist is not an easy task. It takes years of practice to reach that level. Never misrepresent anything, especially your experience as it will haunt you later in uglier ways. If you want to diversify your skills, sign up for a class and keep working on it, until you advertise about it.
Not Getting Enough Information
It’s one thing to talk too much and an entirely different thing to not ask for enough information. Gather your client’s medical history. Enquire about what they are looking for. And ask questions like “Can I do anything to help you feel more at ease?”, “Am I ignoring any area you wish to be focused on?” Ask whether the intensity is too firm or light, and make the appropriate adjustments.
Not Listening To The Patient
All that being said, to give a professional massage, first and foremost, listen to what your clients have to say. Perhaps they may have had a traumatic experience with a massage therapist earlier. As a professional massage therapist, your priority is your patient, and make sure you are giving full attention to his suggestions and feedback.
Ignoring The Patient’s Requests
A professional massage is not only about giving the best massage, it is also about listening to what the patient has to say and making the necessary changes for the ultimate spa therapy. If your patient suggests something you can’t do, make sure to communicate that to your client.
Not Engaging The Whole Muscle
How many of you have had the experience of your therapist working up to your sore muscle and then stopping? As a professional massage therapist make sure you massage the entire muscle group and not just on a fixed point.
Poor Smell
Nobody, we repeat, nobody will schedule a second appointment with a therapist who smells bad. Clean your fingers, and hands and make sure they smell nice and appear presentable before your client.
Poor Mentality
You could be the massage therapist in the world, but if you mistreat your client you just might run out of business. Make sure you have a friendly attitude and treat your patient with care and love.
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